View Cart
Looks like you are in Australia. Proceed Close

Samples

Frequently asked questions

  • WHAT SIZE ARE THE SAMPLES?

    Samples are 12.5cm x 12.5cm and they're designed to be ‘handbag’ size so you can easily carry them around to match your key home furnishings. Bigger samples are available at your local flooring retailer.  

  • HOW MUCH DO THE SAMPLES COST?

    Your first 3 samples are free. Samples 4 – 10 will cost $3 each and shipping is free.

  • HOW MANY SAMPLES CAN I ORDER?

    Your first 3 are free and you can order up to 10 samples per order.  

  • HOW LONG WILL IT TAKE FOR MY SAMPLES TO ARRIVE?

    Please allow 2-4* working days.

    *rural deliveries may take longer

  • DO I HAVE TO PAY FOR SHIPPING?

    No – we'll take care of that.

  • WHERE DO YOU DELIVER TO?

    Delivery is free anywhere within New Zealand. 

    Please note: We do not deliver to PO Boxes or internationally. 

  • CAN I ORDER ANY PRODUCT SAMPLE?

    You can order a sample of any carpet product or any customisable rug product. Samples are not available for handcrafted or ready made rugs.

  • CAN I SPEAK TO SOMEONE IN PERSON?

    Feel free to call us on 0800 808 303 or visit your local retail store to find out more about a product. Don’t forget to take our handy checklist with you when you head in store.  

  • WHAT IF SAMPLES ARE OUT OF STOCK?

    If the sample you are after is unavailable, check back regularly as we are constantly topping up our sample stock.

REQUEST A CONSULT

Our carpet & rug experts are ready to assist you, book your free online consult today.

Book now

Buying guide

Our simple step-by-step guide helps you choose the perfect carpet for your home.

Start planning
Please enter a valid name.
Country: New Zealand  |  Australia